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From: xxxx@xxxxx.com
Subject: [FWD: RE: Lucent Operating Manual 190-425-910]
Date: January 3, 2012 7:37:10 PM PST
To: Mike Knell <xxxxxxx@xxxx>


-------- Original Message --------
Subject: RE: Lucent Operating Manual 190-425-910
From: "xxxxxx" <xxxxx@tollgrade.com>
Date: Tue, January 03, 2012 3:15 pm
To: <xxxxx@xxxxxxx.com>

Hi xxxxx,

Please provide me a telephone number that I can reach you at to further discuss.

The trouble code (VER) 98 covers a broad range of reason which requires the need for full analysis of the results.

I would need from you further details regarding the line you are testing and how you are working with on this particular LoopCare result. Can you tell me if your customer is AT&T?

Please provide me further details.

Happy New Year!

Regards,
Tollgrade Communications, Inc.
Office: 732-xxx-xxxx


From: xxxxxx@xxxxxx.com [mailto:xxxxxxx@xxxxxxxxxxx.com]
Sent: Tuesday, January 03, 2012 3:27 PM
To: xxxxxxxxxxx.
Subject: RE: Lucent Operating Manual 190-425-910

xxxxx,
I am interested in the Troubleshooting code details published in this manual. Specifically, all meanings of Trouble code 98 and trouble code 98 undefined definitions. Really, nothing else in the manual will be of much interest! Let me know if you can help, Thanks, xxxxxxxx

-------- Original Message --------
Subject: RE: Lucent Operating Manual 190-425-910
From: "xxxxxxxxxx" <xxxxxxx@tollgrade.com>
Date: Fri, December 30, 2011 11:36 am
To: <xxxxxx@xxxxxx.com>

Hi xxxxxx,

The LoopCare documentation is a licensed product and is only disclosed to customers who have purchased the LoopCare system or has an active maintenance agreement with Tollgrade.

Can you please provide me any further details regarding why you are need a replacement for this operating manual? Please provide me further background regarding your request.

Happy Holidays!

Regards,
xxxxxxx

Tollgrade Communications, Inc.
Office: 732-xxx-xxxx



From: xxxxxxx@xxxxxxx.com
Sent: Thursday, December 29, 2011 7:18:16 PM (UTC-05:00) Eastern Time (US & Canada)
To: Customer Support
Subject: Lucent Operating Manual 190-425-910
Sir,
I am looking for a replacement Operating Manual for a Mechanized Loop Tester (Lucent MLT-4) I believe the part number is Lucent 190-425-910 Is this item available from your company ?

Thank You,
xxxxxxx
xxxxxxx
Livermore, Ca.

 

 

 

 

 

 

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