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More accusations of threatening behavior


In the email string below, dated April 27, 2012, I had sent a meeting request to Joan Dahlgren, the assistant to Commission Florio.

Ms. Dahlgren replied by accusing me of being "rude and very threatening" as a result of a previous phone conversation on March 16, 2012. In that conversation, I had asked if Commissioner Florio had received my "meeting request." Ms. Dalgren replied by telling me to call a non-working phone number. At the time, Ms. Dahlgren refused to provide me with her last name. It was easy to find her last name, as it is on the meeting request form, as shown below. By going onto the CPUC Directory webpage, I was able to obtain Ms. Dahlgren's direct phone number.


Email meeting request to Joan Dahlgren:

Comcast provided me with the phone records which prove I called Florio's Office on March 16, and then made two calls to a non-working number, and then called Joan Dahlgren's direct number, and left a message, telling her that the number she provided to me was a non-working number.


Government Source, "Don't worry about her complaints."

I was pretty worried about her remarks in the email below, dated April 27, 2012, until a source within the government told me not to worry. According to the source, Joan Dahlgren has a history of accusing people of being "threatening." Furthermore, there were complainst about her from consumers, and also, from her co-workers, who considered her "incompetent."


I did a public records request, and found that she had written to CPUC Security, claiming I was "threatening," primarily because I knew her last name. CPUC Security never contacted me.





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In the email



From: Joan Dahlgren <>
Subject: RE: Meeting request.
Date: April 27, 2012 4:55:18 PM PDT
To: Mike Knell <>

Good afternoon Mr. Knell,
Commissioner Florio has received your meeting request and asked me to
respond on his behalf. As I told you when you called this afternoon,
our office believes this matter is not part of our jurisdiction and
believe it is a legal matter best dealt with by AT&T. As a result, the
Commissioner simply cannot afford to take time out of his very busy
schedule to meet with you. Furthermore, your previous calls to me when
I have tried to explain this to you have been rude and very threatening.
Please refrain from calling our office or sending meeting requests, as
the Commissioner's decision on this is final and we cannot assist you.


Joan Dahlgren
Administrative Assistant to
Commissioner Michel Florio
California Public Utilities Commission
505 Van Ness Avenue
San Francisco, CA 94102
(415) 703-1840

-----Original Message-----
From: Mike Knell []
Sent: Friday, April 27, 2012 3:58 PM
To: Dahlgren, Joan
Cc: Khosrowjah, Sepideh; Brodrick, Amy
Subject: Meeting request.

Commissioner Florio,

Today, Executive Director, Paul Clanon told me that any Commissioner
could meet with me, if they chose to.

I would like to meet with you to determine if AT&T lied the CPUC in a
Formal Complaint, using the Public Utilities Act, which allows anybody
at the CPUC to order a Utility to provide documents. See attached
meeting request.

Thank You

Mike Knell
phone 925-485-0461




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