Letter from CPUC, 4/22/09
This is an interesting letter, which is in response to new evidence I provided to the CPUC for an informal complaint, requesting credits be issued to my account for recurring service problems. Request to Consider New Evidence
The CPUC tells me that:
In other words, if I file a Formal Complaint, the Commission cannot order AT&T to provide repair records.
Because the Commission refused to ask AT&T to answer questions I raised regarding service problems, and crediting my account, it appears that the Commission is speaking on behalf of AT&T. As a result of normal human behavior, AT&T and the CPUC are now one and the same.
According to a Qwest Communications document titled, "LMOS Disposition and Cause Codes," Federal law states that repair records are a matter of Public record:
The Qwest document goes on to explain that even if no trouble is found, a narrative is required. The fact that Pacific Bell records provided in Testimony for the date of 01/30/01 did not match other documents, indicates that Pacific Bell purposely violated laws that require trouble reports to be properly recorded for PUC data gathering.
The point needs to be made, the CPUC document shown below shows that the CPUC is now speaking on behalf of AT&T, and providing false information.
last edited 05/27/09.